Privacy and Security Policy

Information Collection and Use

When you visit our website, certain information is automatically collected about your visit, such as the type of browser you used. This information is gathered anonymously and is not associated with your name.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heat maps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

We will contact you only if you have initiated contact through our website and provided your email address. If you choose to subscribe to our newsletter or marketing communications, you may opt out at any time by using the unsubscribe link included in our emails or by contacting us directly.

Security

We take the protection of your information seriously. All personal data collected through our website is stored securely using current encryption methods and industry-standard security practices to prevent unauthorized access, disclosure, or misuse.

While we employ industry-standard safeguards to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Registration

In order to request information or sign up for our newsletter, you will be asked to register on our website using your name and email address. You will only be contacted regarding any requests you make. If you are under the age of majority in your province or territory, please obtain permission from a parent or guardian before submitting personal information through our website.

Your Account

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices. You accept responsibility for all activities that occur under your account.

If you believe that your account information has been compromised or used without authorization, please contact us immediately so that appropriate measures can be taken. If you suspect unauthorized use of a payment card, you should also notify your financial institution or card issuer as soon as possible.

Payment

Payment transactions made through our website are securely processed by Stripe. Montecristo Jewellers Ltd. does not store complete payment card information on its servers. Please refer to Stripe’s Privacy Policy for more information regarding their handling of payment data.

Personal Information

You may request access to, correction of, or deletion of your personal information by contacting us directly. We will make reasonable efforts to respond to such requests in accordance with applicable Canadian privacy laws.

Contact Us

If you have any questions regarding this Privacy and Security Policy or wish to access, update, or remove your personal information, please contact Montecristo Jewellers by emailing us on corporate@montecristo1978.com or through the contact information provided on www.montecristo1978.com.